Privacy Policy
AceTrak is a global company with a large number of employees and stakeholders. We understand the critical nature of privacy, particularly on our website and other connected platforms. This privacy statement is part of a website and describes how a website or organization collects, stores, protects, and uses personal information provided by its users.
The protection of privacy and the safeguarding of your personal information including Personal Data is our highest priority. We respect your privacy rights and are strongly committed to protecting your privacy. In this Policy “we”, “us”, “our”, “AceTrak”, and “company” means AceTrak Technologies Private Limited., and “you”, “your”, and “the user” means the individual or an authorized representative of a legal entity who accesses or uses this Site from anywhere in the world.
We ensure that any Personal Data obtained from you is not used or disclosed unless we have obtained your consent for such disclosure. By submitting your information by using our Site, you give your consent to the collection, use, and disclosure of Personal Data by us in accordance with this Policy and other agreements (if any) you have entered with AceTrak.
Definitions
Affiliate
means a legal entity that controls, is controlled by, or is under common control with another legal entity, but only while that control relationship exists. AceTrak is affiliated with legal entities to ensure providing services to its clients.
Controller
means any person who alone or jointly with others determines the purposes and means of the Processing of Personal Data.
Data Subject
mean the services made available to you through our Site.
Personal Data
means any information referring to an identified or identifiable natural person.
What Information Do We Collect?
Websites collect a wealth of data for a variety of purposes. This includes information you provide via forms, such as your name, contact number, and email address as well as a variety of other types of information gathered through tracking technology.
We understand that providing personal data can be a sensitive matter. While it is your decision to share your information with AceTrak, please keep in mind that it may impact our ability to provide you with our products or services, or respond to your queries in a timely manner. We value your privacy and strive to offer the best quality of service possible.
We will ask you to share personal information if you:
- Initiate a “Contact Us” Request
- Download a resource
- Submit an application to our career page
Among the data points that websites collect are the following:
- IP addresses are used to determine the location of a user.
- The manner in which a user interacts with a website. For instance, which links they click and how long they stay on a page.
- Information about the browsers and devices used to access the site by the user.
- Cross-site browsing activity. This provides those with access to the data with insight into the individual user’s interests and preferences among other things.
Information that we ask from a visitor:
- Your Name
- Email Address
- Phone Number
- Job Title
- Company/ University
- Country
We do not collect the following information:
- Racial or ethnic origin
- Political opinions
- Religious beliefs
- Bank and financial account information
- Genetic data
- Biometric data
- Sexual orientation
- Health-related data
We also collect certain standard information that your browser sends to every website you visit, such as your IP address, browser type and language, access times, and referring website addresses. (These will be collected automatically).
Why Do We Collect Your Information?
We use the information that we collect for a variety of reasons:
- To enhance our website’s functionality. We analyze data such as browsing duration and bounce rate in order to improve your experience on our website.
- To enhance the effectiveness of our marketing campaigns.
- We may use your contact information to send you marketing materials on occasion. The email address you provide may be used to send you important updates and newsletters.
- We may also email you several times after your inquiry in order to follow up on your interest and ensure that we have answered it to your satisfaction. We will do this based on our legitimate interest in providing accurate information prior to a sale.
- Through our website, we keep track of your journey and actions and analyze them for the betterment of our website and related services. We monitor your navigation, the number of visits, the bounce rate, and the items you download. This is accomplished via the use of cookies. (Please refer to our cookie policy for more info).
If you are a parent or guardian of a child who has provided personal information without your knowledge and consent, you may reach out to us using the email address in the “Contact Us” section below.
AceTrak Cookie Policy (Tracking User Data)
We use cookies to personalize the way we market our services. The data that we receive from cookies is used to modify our content marketing strategy, improve our advertisement strategy, and analyze our traffic.
Cookies are small pieces of data stored on a user’s device by websites. Cookies are frequently used by websites to remember user preferences and provide a more personalized experience, as well as to collect information for advertising purposes. The duration of a cookie’s tracking of a user is determined by the cookie’s type.
There are several types of cookies in use, including session cookies and third-party cookies. Session cookies are transient cookies that are stored on the user’s computer during a browsing session and are deleted when the browser is closed. Third-party cookies are those that originate from a domain other than the website’s domain and are typically placed by various types of display advertisements or banners. AceTrak prohibits the use of third-party cookies on their website.
We use cookies to:
- Our website will retain your previous preferences and settings. Cookies enable us to personalize your experience, particularly when you revisit our website.
- We use cookies to enhance the security of our website.
- We use cookies to aid in the analysis of our website. Cookies assist us in determining which aspects of our website are performing well and which require improvement.
AceTrak uses Google Analytics to collect data about how users interact with our website. Google Analytics uses cookies to collect information about website usage. You can view the Google Privacy Policy here.
Third-party cookies are those that are set by websites (or domains) other than the one you are currently visiting. These are typically used for online advertising and are implemented via scripts or tags on a website. They are not in themselves dangerous and will not infect your computer with harmful viruses or malware. They may be viewed as an invasion of privacy by some users, prompting the enactment of new privacy legislation. Check and manage the cookies in your browser to see if third-party cookies are enabled.
Almost all modern browsers enable you to tailor the way cookies affect your browsing experience. However, restricting or completely disabling cookies may impair your web experience. Your choice is entirely up to you! Fingerprinting is a type of website tracking in which the attributes of the user’s device or browser are used to create a user profile. Fingerprints make use of a variety of pieces of information, including the device’s operating system, screen resolution, browser and browser version, language, and time zone.
Calls
We may record and monitor any telephone calls made to us or received by us to maintain our service standards, to check instructions, for compliance purposes and otherwise for your protection and ours.
Who Is Your Information Shared With?
AceTrak does not disclose your personal information to unaffiliated individuals or businesses. We may send your personal information to other entities across international boundaries. Your personal data is transferred under organizational, contractual, and legal controls with reasonably adequate levels of protection implemented, as well as any additional local legal requirements for the parties receiving this data, when it has been transferred to members of our subsidiaries, associates/affiliates, and/or third parties located outside of the United States. Our service providers, such as our Customer Relationship Management (CRM) software provider, email marketing platform, content management system (CMS), and marketing automation application, will have access to your information. All of our service providers have signed confidentiality agreements ensuring that they are only permitted to use your information for the tasks for which they have been hired. AceTrak will not ask for your credit card information. Your information is not shared with payment processors or financial institutions. AceTrak makes every effort to adhere to the law in all circumstances. By submitting your information to us, you agree that it may be shared to comply with the law, legal and regulatory requirements, and to protect our stakeholders and the general public’s rights, property, and safety.
Website Tracking and Global Privacy Regulations
Tracking the website is legal. However, the practice is becoming increasingly regulated, with newly enacted directives such as the GDPR in Europe and the CCPA in California establishing guidelines for website operators to follow when dealing with customer data. Throughout this process, we ensure compliance with the following acts:
- General Data Protection Regulation (GDPR) for EU and UK
- California Consumer Privacy Act (CCPA)
- California Online Privacy Protection Act (CalOPPA)
How Do We Process Your Data?
We collect and use your information solely for internal purposes such as marketing, website development, headhunting, and partnership development. We reserve the right to share your personal information with the government and other appropriate authorities in the event of a security threat to you, others, or AceTrak.
Security of Your Data
We employ stringent security measures to safeguard your data. AceTrak periodically conducts security assessments to bolster our defenses and assist us in monitoring our systems for potential threats.
To minimize the risk, we have limited the number of people who have physical or network access to our database servers.
We assume no responsibility for loss of whatever nature, however arising and/or resulting from computer viruses, trojans, worms, or equivalent or similar items that are beyond our control.
We do not provide you with any data security services in the event that our systems are attacked and your personal information is compromised.
A secure HTTPS/ communication channel ensures the security of data communications made through our Site. Your Personal Data is protected during transmission by using Secure Sockets Layer (SSL) software, which encrypts Personal Data transmitted to us. Furthermore, a SHA-256 With RSA Encryption, the most secure form of commercially available encryption, is used to ensure the security of your transactions.
Transmission of information via the internet is not completely secure. Although we have implemented systems and processes to protect your Personal Information, no data transmission over the Internet can be guaranteed to be completely secure. Accordingly, transmission of data should be done at your own risk.
Your Rights to Your Data
You, as the data owner, have the right to access your data at any time. You have the right to access, correct, and edit any information you provide. We may retain your data for a longer period of time if we have legitimate business reasons to do so. You have the right to access your personal information. You have the right to make changes to the information you provide. You have the option of unsubscribing from our mailing list at any time. You have the right to request that AceTrak delete your personal data.
How Long Do We Store Your Data
We keep your Personal Data only so long as we need it to provide services to you and fulfill the purposes described in this policy. This is also the case for anyone with whom we share your information and who carries out services on our behalf.
We may also retain your Personal Data after the information request is fulfilled, declined, or abandoned for as long as we require in order to comply with legal and regulatory requirements and for our legitimate business purposes.
You have the right to request that AceTrak cease using your data or permanently delete it. If we do not have the legal authority to use your information, we will delete all of your information from our systems with data destruction methods.
Links To Third-Party Websites and Services
The AceTrak website might include links to third-party products or external websites. These platforms, websites, or social media profiles, have independent privacy policies. We urge you to read these policies and familiarize yourself with the necessary information. AceTrak is not responsible for any of the information that you willingly or unknowingly submit to these sources. If you come across a security concern on any of these websites, please get in touch with us and let us know. We will take immediate action to ensure that these websites are complying with our privacy policy.
Changes To Our Privacy Policy
AceTrak retains the right to make changes to this privacy statement at any time. By using our website, you agree to our privacy statement and any future amendments. If you disagree with any of the amendments, you may request that we delete your information.
If we want to make use of your PII in a way that we have not previously identified, we will contact you to provide information about this and, if necessary, to ask for your consent.
We will update the version number and date of this document each time it is changed.
Contact Point for data protection inquiries or exercising Data Subject Rights
AceTrak is an ISO 27001 (Information Security Management System) – compliant company, especially when it comes to the privacy and security of data. If you have any queries about this Privacy policy or Data Protection provisions or need to change and modify any information previously provided to us, please contact the DPO via email at: [email protected]
Notification of Personal Data Breaches
We will notify you as soon as practicable in the circumstances when a Personal Data Breach is likely to result in a high risk to the security of your rights. We shall promptly communicate with you if there is an immediate risk of damage to you.